be111 Privacy Policy

1. Data We Collect

be111 collects personal data through several channels: directly from you when you register an account or contact support, automatically through your use of the platform, and from third-party verification services during the KYC process. We collect only the minimum data required to deliver our services safely and responsibly.

1.1 Registration Data

When you create a be111 account, we collect the following personal information:

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used to verify that you meet the 18+ age requirement).
• Residential address, including district (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Mobile phone number (used for account verification, OTP delivery, and support communications).
• Email address (used for account notifications, promotional communications where consented, and correspondence).
• Username and hashed password (your password is never stored in plain text).

1.2 KYC and Identity Verification Data

As part of our mandatory Know Your Customer process, we may collect and store copies of:

• Government-issued photo identification (National ID card, passport, or driving licence).
• Proof of address documents (utility bills, bank statements, or official correspondence).
• Payment method ownership evidence (such as a screenshot of your registered bKash, Nagad, or Rocket account showing your linked mobile number).
• A selfie or live photograph in some higher-risk verification scenarios, used solely for identity matching purposes.

1.3 Transaction and Financial Data

When you make deposits or request withdrawals, be111 collects transactional records including:

• Deposit amounts, timestamps, and payment method reference numbers.
• Withdrawal requests, amounts, and processing status.
• Account balance history and bonus credit records.
• bKash, Nagad, Rocket, or Upay mobile wallet numbers linked to transactions (stored in masked form where technically possible).

1.4 Technical and Usage Data

When you browse or use the be111 platform, our servers and analytics systems automatically collect certain technical data, including:

• IP address and approximate geographic location derived from it.
• Device type, operating system, and browser version.
• Pages visited, time spent on each page, and navigation path through the platform.
• Game session data: games played, bet amounts, outcomes, and session duration.
• Referral source (the URL or campaign that directed you to be111.vip).

1.5 Communications Data

When you contact be111 via live chat, email, or WhatsApp, we retain records of those communications — including the content of your messages, timestamps, and any attachments you provide — for quality assurance, compliance, and dispute resolution purposes.

2. How We Use Your Data

be111 processes your personal data only for specified, explicit, and legitimate purposes. The table below summarises the primary purposes for which we use each category of personal data and the legal basis on which we rely:

Purpose	Data Categories Used	Legal Basis
Account creation and management	Registration data, KYC data	Contractual necessity
Age verification (18+ compliance)	Date of birth, KYC documents	Legal obligation
Processing deposits and withdrawals	Transaction data, payment method data	Contractual necessity
Fraud prevention and security	Technical data, transaction data, KYC data	Legitimate interest
Responsible gaming monitoring	Usage data, game session data, registration data	Legal obligation / Legitimate interest
Customer support	Communications data, registration data	Contractual necessity
Promotional communications	Email address, mobile number	Consent (opt-in only)
Platform analytics and improvement	Technical data, usage data	Legitimate interest

be111 does not use automated decision-making or profiling that produces legal or similarly significant effects on players, except where such processes are strictly necessary for fraud detection or responsible gaming interventions, and in those cases you retain the right to request human review of any automated decision.

3. Data Sharing

be111 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share data only where necessary to deliver our services, comply with legal obligations, or protect the security of the platform. The categories of third parties with whom we may share data are described below.

3.1 Payment Service Providers

To process your deposits and withdrawals, be111 shares the minimum necessary transaction data with our integrated payment partners, which include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and international card networks operating under the Visa and Mastercard schemes. These providers receive only the data required to execute and verify your specific transaction and are contractually prohibited from using that data for any other purpose.

3.2 KYC and Identity Verification Partners

be111 uses third-party identity verification services to perform document authentication and cross-reference checks during the KYC process. These providers process the identity documents you submit on our behalf and are bound by strict data processing agreements that limit their use of your information to verification purposes only.

3.3 Game Technology Providers

The games available on the be111 platform are supplied by third-party game studios and platform providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive pseudonymised player identifiers and game session data to facilitate gameplay, calculate outcomes, and maintain game integrity. They do not receive your full name, contact details, or financial data.

3.4 Legal and Regulatory Disclosures

be111 may be required to disclose personal data in response to a valid court order, regulatory request, or lawful instruction from a competent authority. In such cases, we will disclose only the specific information required by the order and will, where legally permissible, notify the affected player that such a request has been made.

3.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of be111's business assets, personal data held by be111 may be transferred to the acquiring entity as part of that transaction. Affected players will be notified in advance of any such transfer, and the acquiring entity will be bound by the terms of this Privacy Policy with respect to your data.

4. Cookies & Tracking

be111.vip uses cookies and similar tracking technologies to maintain your session, remember your preferences, and gather analytics data that helps us improve the platform. This section explains the types of cookies we use and how you can manage them.

4.1 Types of Cookies Used

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your logged-in session, store your language and currency preferences, and enable the secure transmission of form data. These cookies cannot be disabled without impairing core platform functionality.
• Analytics Cookies: We use privacy-respecting analytics tools to understand how players navigate be111.vip — which pages are most visited, where users drop off in the registration flow, and how long sessions last. This data is aggregated and anonymised wherever possible.
• Functional Cookies: These cookies remember your display preferences, such as your preferred game lobby view and notification settings, so that you do not have to reconfigure them on each visit.
• Marketing and Attribution Cookies: Where you have arrived at be111 via a promotional campaign, attribution cookies record the campaign source so that we can measure the effectiveness of our marketing activities. These cookies do not track your activity on other websites.

4.2 Managing Your Cookie Preferences

You may adjust your browser settings to refuse or delete cookies at any time. Most modern browsers — including those commonly used in Bangladesh on Android devices — provide accessible privacy settings that allow you to manage cookies on a per-site basis. Please note that disabling strictly necessary cookies will prevent you from logging in to your be111 account. Disabling analytics or functional cookies will not affect your ability to play games or process transactions, but may result in a less personalised experience.

5. Data Retention

be111 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, or to comply with our legal and regulatory obligations. The following retention periods apply:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years post-closure	Anti-money laundering compliance
KYC identity documents	Duration of account + 5 years post-closure	Regulatory and legal obligation
Transaction records	7 years from transaction date	Financial record-keeping obligations
Game session data	3 years from session date	Dispute resolution and audit trail
Support communications	3 years from last contact	Quality assurance and dispute resolution
Marketing consent records	Until consent is withdrawn + 2 years	Demonstrating lawful basis for communications
Technical / analytics data	13 months on a rolling basis	Platform analytics and security monitoring

Once the applicable retention period has elapsed, be111 will securely delete the relevant data or, where deletion is not technically feasible within normal system cycles, anonymise it so that it can no longer be linked to any identifiable individual.

6. Data Security

be111 implements a multi-layered security architecture designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include the following:

• Transport Layer Security (TLS): All data transmitted between your browser or app and be111.vip is encrypted using current-generation TLS protocols. Our SSL certificate is maintained with an up-to-date issuer and monitored for validity at all times.
• Password Hashing: Player passwords are never stored in plain text. We apply industry-standard hashing algorithms with unique salts to ensure that even internal staff cannot read your password.
• Access Controls: Access to personal data within be111's systems is restricted on a strict need-to-know basis. Support agents, compliance officers, and technical staff are each granted the minimum level of data access required for their specific role.
• Two-Factor Authentication: be111 encourages all players to enable two-factor authentication on their accounts. Our internal systems also require multi-factor authentication for all staff accessing production data environments.
• Regular Security Audits: be111 conducts periodic security assessments of its infrastructure to identify and remediate vulnerabilities before they can be exploited.
• Incident Response Plan: We maintain a documented data breach response plan. In the event of a confirmed security incident, affected players will be notified without undue delay in accordance with this policy.

While be111 takes all reasonable steps to protect your data, no platform can guarantee absolute security. Players are advised to use a strong, unique password for their be111 account and to never share their login credentials or OTP codes with any third party, including individuals claiming to represent be111 support.

7. Your Rights

As a player whose personal data is processed by be111, you have the following rights with respect to that data. To exercise any of these rights, please contact our Data Privacy team at [email protected] with a clear description of your request. We will acknowledge all data rights requests within 5 business days and provide a substantive response within 30 days.

7.1 Right of Access

You have the right to request a copy of all personal data that be111 holds about you. This is sometimes called a Subject Access Request (SAR). Upon a verified request, we will provide you with a structured summary of your data in a commonly used electronic format.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For example, if your registered name contains a spelling error or your residential address has changed, please contact support and we will update your records promptly subject to satisfactory verification.

7.3 Right to Erasure

You may request that be111 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. Please note that some data (such as transaction records and KYC documents) must be retained for legal and regulatory compliance and cannot be deleted ahead of the applicable retention period even upon request.

7.4 Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your personal data — for example, while a dispute about the accuracy of your data is being resolved. During a restriction period, be111 will continue to store your data but will not process it for any other purpose without your consent.

7.5 Right to Data Portability

Where we process your data on the basis of your consent or contractual necessity, and where processing is carried out by automated means, you have the right to receive that data in a structured, commonly used, machine-readable format, and to transmit it to another data controller of your choice.

7.6 Right to Withdraw Marketing Consent

If you have previously consented to receive promotional communications from be111 (such as bonus offer emails or SMS notifications about BPL cricket promotions), you may withdraw that consent at any time by contacting support or using the unsubscribe link included in every marketing communication. Withdrawal of marketing consent does not affect your ability to use the platform or the lawfulness of processing that took place before the withdrawal.

8. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how be111 has handled your personal information, please contact our Data Privacy team using the details below:

• Email: [email protected] (please include "Privacy Request" in the subject line)
• Live Chat: Available 24/7 via be111.vip — Bangladesh Standard Time (BST, UTC+6)
• WhatsApp: +880 1700 000 111

We will acknowledge your query within 5 business days. Complex requests, such as Subject Access Requests or erasure requests, will receive a full response within 30 calendar days of receipt of a verified request.

If you are not satisfied with be111's response to a privacy complaint, you may escalate the matter through any applicable dispute resolution channel available in your jurisdiction. be111 is committed to working with players in good faith to resolve all privacy concerns promptly and fairly.