be111 Terms & Conditions

1. General Terms

These Terms & Conditions apply to all players accessing the be111 platform at be111.vip, regardless of the device, browser, or network connection used. be111 is an English-language online casino and sports betting platform designed specifically for players located in Bangladesh. All platform content, support communications, and promotional materials are delivered in English, with all financial transactions conducted in Bangladeshi Taka (BDT).

By using the be111 platform, you represent and warrant that you are at least 18 years of age, that you are accessing the platform from a jurisdiction in which online gaming is not prohibited, and that you are acting on your own behalf and not as an agent for any third party. be111 reserves the right to verify these representations at any time by requesting supporting documentation.

These Terms & Conditions should be read in conjunction with be111's Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference into this agreement. In the event of any conflict between these documents, these Terms & Conditions shall take precedence unless otherwise stated.

be111 reserves the right to modify, suspend, or discontinue any feature, product, promotion, or section of the platform at any time without prior notice. Material changes to these Terms & Conditions will be communicated to registered players via the email address on file or via an on-platform notification displayed upon login.

2. Account Registration

To access the full range of be111 services — including deposits, gameplay, sports betting, and withdrawals — you must create a registered account. Registration is free of charge and open to all eligible players located in Bangladesh aged 18 years and above.

2.1 Eligibility Requirements

To register a be111 account, you must satisfy all of the following conditions:

• You are at least 18 years of age at the time of registration.
• You are a natural person (corporate entities may not hold player accounts).
• You are accessing the platform from Bangladesh or a jurisdiction in which online gaming is permitted under applicable law.
• You do not already hold an active or suspended be111 account.
• You are not a director, employee, consultant, contractor, or close family member of a director or employee of be111 or any of its affiliated game providers.

2.2 Registration Information

During registration, you are required to provide accurate, complete, and current personal information, including your full legal name, date of birth, residential address, mobile phone number, and a valid email address. Providing false, misleading, or incomplete registration information constitutes a material breach of these Terms & Conditions and may result in immediate account termination.

2.3 Know Your Customer (KYC) Verification

be111 operates a mandatory KYC verification process in accordance with responsible gaming and anti-money laundering best practices. Before processing your first withdrawal — and at any point at be111's discretion — you may be required to submit one or more of the following documents:

• A government-issued photo identification document (National ID card, passport, or driving licence).
• Proof of residential address (utility bill, bank statement, or official correspondence dated within the last 90 days).
• Proof of ownership of the payment method used to make deposits (for example, a screenshot of your registered bKash or Nagad account showing the linked mobile number).

Failure to provide the requested documents within the timeframe specified by be111's support team may result in the temporary suspension of withdrawal privileges until verification is complete.

2.4 One Account Policy

Each player is permitted to maintain exactly one registered account on the be111 platform. Operating multiple accounts — whether under the same or different personal details — is strictly prohibited. be111 uses automated systems to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts will be suspended, any pending withdrawals will be cancelled, and all bonus funds will be forfeited. In cases of deliberate fraud, the matter may be escalated further.

3. Deposits & Withdrawals

be111 processes all financial transactions in Bangladeshi Taka (BDT). The platform does not accept deposits or process withdrawals in any foreign currency. All transaction fees applied by payment service providers are the responsibility of the player unless explicitly stated otherwise by be111 in writing.

3.1 Accepted Deposit Methods

be111 currently accepts deposits via the following payment channels:

• bKash — minimum deposit ৳500, credited within 60 seconds of confirmation.
• Nagad — minimum deposit ৳500, credited within 60 seconds of confirmation.
• Rocket (DBBL Mobile Banking) — minimum deposit ৳500, processing time up to 5 minutes.
• Upay — minimum deposit ৳500, credited within 60 seconds of confirmation.
• Visa / Mastercard — minimum deposit ৳1,000, subject to card issuer processing time.
• Dutch-Bangla Bank, BRAC Bank, City Bank online transfers — minimum deposit ৳1,000, credited within 1 business hour.

Deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited. be111 reserves the right to return deposits made from unverified or third-party sources without processing them.

3.2 Withdrawal Processing

Withdrawal requests are processed to the same payment method used for the most recent deposit wherever operationally possible, in accordance with anti-money laundering best practices. Standard withdrawal processing times are as follows:

• bKash / Nagad / Upay: 1–6 hours from request approval.
• Rocket: 1–12 hours from request approval.
• Bank transfer: 1–3 business days from request approval.
• Visa / Mastercard: 3–7 business days, subject to issuing bank processing times.

The minimum withdrawal amount is ৳1,000. The maximum withdrawal amount per transaction and per day is subject to your VIP tier. Silver tier players may withdraw up to ৳50,000 per day; Gold tier up to ৳100,000; Platinum tier up to ৳250,000; Diamond tier up to ৳500,000.

3.3 Withdrawal Conditions

Withdrawal requests will only be approved once the following conditions are satisfied:

• Your account has completed KYC verification.
• Any active bonus wagering requirements attached to your current balance have been met in full.
• No active security review or fraud investigation is pending on your account.
• The withdrawal amount does not exceed your available real-money balance (bonus funds are not withdrawable until wagering requirements are satisfied).

4. Bonus Policy

be111 offers a range of promotional bonuses to eligible registered players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL cricket season, Eid, and Pohela Boishakh. All bonuses are subject to the terms set out in this section as well as any specific terms communicated at the time the bonus is offered.

4.1 Wagering Requirements

All bonus funds awarded by be111 are subject to wagering requirements before they or any winnings derived from them may be withdrawn. The applicable wagering multiplier will be clearly stated in the individual bonus offer. For example, a bonus with a 20x wagering requirement means that the total bonus amount must be wagered twenty times before withdrawal eligibility is triggered.

Not all games contribute equally toward wagering requirements. As a general guide: slots typically contribute 100% of each wager; live casino table games typically contribute 10%; sports bets typically contribute 50%. The exact contribution rates for each game or bet type will be published in the specific bonus terms.

4.2 Bonus Expiry

Bonus funds and any associated free spins or credits must be used within the validity period stated in the specific offer. Unused bonus funds will be removed from your account balance automatically upon expiry without notice. Wagering requirements must also be completed within the validity period; any bonus balance remaining at expiry will be forfeited.

4.3 Bonus Abuse

be111 has a strict zero-tolerance policy toward bonus abuse. Actions that constitute bonus abuse include but are not limited to: creating multiple accounts to claim the same bonus, placing opposing bets to neutralise risk while clearing wagering requirements (commonly known as "bonus hedging"), using automated software or bots to complete wagering, and colluding with other players. Accounts found to have engaged in bonus abuse will have all bonuses and associated winnings removed and may be permanently banned from the platform.

5. User Obligations

As a registered player on be111, you undertake to fulfil the following obligations at all times during your use of the platform:

• Provide accurate and up-to-date personal information at registration and update your account details promptly if any information changes.
• Keep your login credentials, OTP codes, and any security tokens strictly confidential and not share them with any third party.
• Use the be111 platform for personal entertainment purposes only and not for any commercial, professional, or business purposes.
• Ensure that your use of the platform does not violate any applicable law or regulation in your jurisdiction.
• Notify be111's support team immediately if you become aware of any unauthorised access to your account, any suspicious transactions, or any technical errors that have resulted in an incorrect credit to your account.
• Comply with any reasonable request from be111's security or compliance team for additional identity verification documentation.
• Conduct yourself respectfully in all interactions with be111 support staff. Abusive, threatening, or harassing behaviour toward support agents is grounds for immediate account termination.

be111 is committed to providing a safe and fair gaming environment. Player cooperation with our security and compliance procedures is essential to maintaining the integrity of the platform for all users.

6. Prohibited Conduct

The following activities are expressly prohibited on the be111 platform. Engaging in any of these activities constitutes a material breach of these Terms & Conditions and may result in immediate account suspension, permanent ban, and forfeiture of all balances:

• Accessing the platform using automated software, bots, scripts, or any artificial intelligence tool designed to gain an unfair advantage over other players or the platform itself.
• Exploiting software bugs, glitches, or technical errors to obtain credits, winnings, or other benefits to which you are not entitled. Any credits obtained through a platform error must be reported immediately and are not withdrawable.
• Engaging in any form of collusion with other players, including sharing cards, communicating bet or hand information in live dealer games, or coordinating betting strategies to gain an unfair advantage.
• Using the be111 platform or any connected payment infrastructure to launder money or to conduct any transaction that is connected to criminal activity.
• Attempting to reverse-engineer, decompile, or otherwise tamper with be111's software, security systems, or payment processing infrastructure.
• Registering an account using false, stolen, or synthetic identity information.
• Accessing the be111 platform using a VPN, proxy server, or other technology designed to obscure your true geographic location in a manner that misrepresents your jurisdiction of residence.
• Transferring funds between be111 player accounts or facilitating such transfers on behalf of other players.

7. Account Closure

7.1 Closure by the Player

You may request to close your be111 account at any time by contacting our support team via live chat or email at [email protected]. Before closing your account, any remaining real-money balance above the minimum withdrawal threshold will be refunded to your registered payment method. Bonus funds that have not satisfied wagering requirements will be forfeited upon closure.

Players who wish to close their account for responsible gaming reasons — rather than simply wanting to stop playing — are encouraged to consider using the self-exclusion feature instead. Self-exclusion provides a structured cooling-off period and can be reactivated at any time. See be111's Responsible Gaming page for full details.

7.2 Closure by be111

be111 reserves the right to close or permanently suspend any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• The player has breached any provision of these Terms & Conditions.
• The player has provided false or misleading registration or KYC information.
• The player has engaged in fraudulent, abusive, or illegal activity.
• The player has failed to complete KYC verification within the required timeframe.
• be111 is required to do so by applicable law, court order, or regulatory directive.
• Continued operation of the account presents an unacceptable risk to be111 or to other platform users.

In cases where an account is closed by be111 due to a breach of these terms, any remaining balance may be withheld pending the outcome of an investigation. If the investigation concludes that no wrongdoing occurred, the balance will be returned to the player. If a breach is confirmed, be111 reserves the right to forfeit the balance in accordance with these terms.

8. Limitation of Liability

To the fullest extent permitted by applicable law, be111 shall not be liable to any player for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of — or inability to use — the be111 platform, including but not limited to loss of funds, loss of data, loss of opportunity, or loss of goodwill.

be111's total aggregate liability to any player in connection with any single incident or series of related incidents shall not exceed the total amount deposited by that player during the 30-day period immediately preceding the incident giving rise to the claim.

be111 does not guarantee uninterrupted, error-free access to the platform. Scheduled and unscheduled maintenance, network disruptions, third-party service failures, and events of force majeure may cause temporary unavailability. be111 will use commercially reasonable efforts to restore service as quickly as possible in such circumstances but accepts no liability for losses incurred during periods of unavailability.

Nothing in these Terms & Conditions shall limit or exclude be111's liability for fraud, gross negligence, or any other liability that cannot lawfully be excluded or limited under applicable law.

8.1 Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of a dispute between a player and be111, the parties agree to first attempt to resolve the matter through be111's internal complaints procedure by contacting [email protected] with a written description of the complaint. be111 will acknowledge all complaints within 48 hours and provide a substantive response within 14 business days.

If a complaint cannot be resolved through the internal procedure, the parties may agree to pursue alternative dispute resolution through a mutually agreed independent mediator. be111's decision on all matters relating to platform functionality, game outcomes, and bonus eligibility shall be final in the absence of demonstrable technical error.

8.2 Severability

If any provision of these Terms & Conditions is found by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed from the agreement entirely if modification is not possible. The remaining provisions of these Terms & Conditions shall continue in full force and effect.